Shipping policy

Shipping Policy

Estimated Delivery Timeline: 6-12 working days excluding Sundays and public holidays. Since many of our products are made-to-order and carefully prepared, delivery timelines may vary depending on product availability, operational load, and delivery location. Delivery timelines are subject to courier serviceability and location accessibility. Orders placed on Saturdays, Sundays, or public holidays will be processed on the next working day.

Order Tracking: Once your order is shipped, tracking details will be shared via email and/or SMS.

Delivery Delays: While we work with trusted courier partners across India, delivery timelines may occasionally be affected due to weather conditions, public holidays, operational disruptions, political restrictions, courier delays, or high order volumes. Vichitrr shall not be held liable for delays caused by circumstances beyond our control.

Incorrect Address & Failed Deliveries: Customers are responsible for providing accurate shipping details. If an order is returned due to incorrect address, incomplete address, customer unavailability, refusal to accept delivery, or failure to receive the shipment, the customer will be responsible for applicable re-shipping charges. Orders refused at delivery are not eligible for refunds.